Streamline customer
communication with
advanced capabilities.
TaskFlow's cloud-based Contact Center software solution
seamlessly connects agents and customers, empowering
your team to deliver exceptional service, every single
interaction.
Increased Flexibilty
With TaskFlow - a cloud-based solution, agents can access the platform from anywhere with an internet connection, enabling remote work and enhancing operational continuity.
Cost Savings
TaskFlow's solution has lower upfront costs as it doesn't require investments in hardware and can also reduce ongoing expenses like maintenance and updates.
Enhanced Experience
With features like omnichannel support, automatic call distribution, and a built-in CRM, TaskFlow can provide a superior and more personalized customer experience.
Easy Integration
TaskFlow can be integrated easily with other business systems, creating a unified platform for all business operations.
Improved productivity
Real-Time analytics and predictive dialing can improve agent productivity and operational efficiency.
5 Reasons You'll Love TaskFlow's
Contact Center Solution
1
Browser-Based
Calling
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1
Calling
Log into TaskFlow from any browser and start making calls without the need for cumbersome traditional equipment.
2
Dashboard
Dominance
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2
Dominance
With TaskFlow, you can monitor and manage your call center performance like never before. Comprehensive with key metrics.
3
Dialer
Dynamics
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3
Dynamics
Take your inbound/outbound call center operations to the next level with TaskFlow with our built-in dialer and auto-dial features.
4
Superior
Service
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4
Service
From handling high-volume inbound calls to executing targeted outbound campaigns, TaskFlow maximizes your team's productivity and customer satisfaction.
5
Transformative
Touchpoints
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5
Touchpoints
With TaskFlow, we turn frustrations into solutions. TaskFlow equips your contact center to exceed customer expectations consistently.
Omni-Channel Support
Integrate all platforms
Enabling seamless communication across various channels like voice, email, SMS, web chat, and social media.
Automatic Call Distributor (ACD)
Intelligent call routing
Intelligent routing of incoming calls to the appropiate agents based on predifined criteria.
Selective Dialing
Increase dialing rates
Select your dialer needs, with multiple dailing methods like click to dail, power dial, and progressive dial.
Real-Time Reporting and Analytics
Track everything
Comprehensive dashboards and analytics tools that provide insights into key performance indicators (KPIs), including call abandonment rates, average speed of answer, first call resolutions, etc.
Included features
Everything you need, in one place.
Built-in CRM
Our platform includes a fully-integrated CRM that provides a unified view of customer data.
Call Recording and Monitoring
Ability to record, review, and monitor calls for quality assurance, training, and compliance purposes.
Workforce Management
Tools to forecast call volumes, schedule staffing, monitor adherence, and manage workforce performance.
Secure Cloud Infrastructure
High security standards to protect sensitive data, ensure privacy, and meet compliance requirements.
Scalability
The ability to easily scale up or down based on business needs, providing flexibility and cost-efficiency.
Multi-Tenant Architecture
Enables muiltple users or companies to share the same instance of software, offering cost savings and simplified management.
Stronger, together.
TaskFlows Contact Center Software tools are even more powerful when utilized alongside our full product line-up.
Our all-in-one platform puts the control at your fingertips.
CALL CENTER
Streamline customer
communication with
advanced capabilites.
CRM
Centralize customer
relationships with intuitive
insights and management.
HELPDESK
Elevate support with
efficient tracking and
and repsonsive solutions.
OMNI-CHANNEL
Unify interactions for
consistent and seamless
customer engagement.
Get a TaskFlow demo
Discover simpler & faster workflows
Experience revolutionary technology firsthand
Discover customizable & adaptable solutions
